The Cost of Feeling Safe

I spent years in American banking before I ever set foot in a Canadian bank. Personally I prefer Credit Unions. Not because they are smaller, because they evaluated situations. The educated people. They asked what you were trying to do with your money instead of just being a cog in a machine. I came to Canada assuming I understood banks. Apparently I don’t understand the Canadian system.

a bunch of different bills laying on top of each other
Photo by PiggyBank

What I knew, sure Canada’s banking system is stable in a way the U.S. system simply isn’t. No Canadian bank has failed since the 1980s. International investors like stability. And you can see that it’s a direct result of federal oversight, tight capital requirements, and a small number of heavily regulated institutions. That’s a real achievement.

But stability isn’t free, and I keep asking the same question every time I open a statement: where does the money go?

Not to me, or any other average Jane or Joe or Doe. Most major banks here waive their monthly account fee only if you hold something like $2,000 in the account at all times, not a daily average, at all times. Fall under it for a day and you pay. That’s not a small ask for someone living pay cheque to pay cheque. Statistics Canada’s own numbers put roughly one in ten Canadians below the poverty line as of 2024. So 4.5 million people, with another chunk sitting just above that line without much room to spare.

When someone in that position gets told to “just bank online instead,” the assumption underneath that comment is that everyone has a reliable device, a data plan, and the comfort to trust an app with rent money. That’s not a workaround. That’s a completely different bar for people who already have the least room to clear it.

Meanwhile, Canada’s six largest banks posted a combined $69.86 billion in profit for fiscal 2025, up from $51.27 billion the year before. RBC alone made $20.4 billion, a record, and paid its CEO $23.76 million, a bonus 86% above target, in the same year1. Now, I’m not against a company making money. I’m against being told the fee on my chequing account is the cost of security. I’m against the ease of banking being pitched as impossible against fraud.

And yeah, lets talk about that fraud. Canadian banks talk about fraud constantly. The moment you walk in a bank you see training videos, in-branch warnings, “we will never call you and ask this.” I know fraud is real. But I checked the actual numbers before writing this, because I didn’t want to be the thing I’m criticizing. The Canadian Anti-Fraud Centre reported $704 million in fraud losses across the entire country in 20252. In the same year, the FBI’s IC3 reported nearly $21 billion in fraud losses across the U.S3. And in California alone, a sate roughly the same size as Canada in population, accounted for more than $2.5 billion in direct reported losses in 2024, the highest of any state in the country4.

Both Canadian and U.S. agencies admit their numbers are under counts; officially, only 5 to 10% of fraud gets reported at all. But even doubling or tripling Canada’s number doesn’t close to equalling the one population of equal size. Canadians are being sold a level of institutional fear that the numbers don’t quite support. Then made to pay fees, being told that’s the cost of business. The cost of protecting them against fraud. Which let’s be real, they can’t and don’t. That money is pure profit.

So anyway, I went and found a small credit union. Put my money in. Asked what I thought reasonable question, “I’d like a credit card to build credit, lets just start with $500.”

They couldn’t find my credit report. Not because I don’t have one, because I have several. Some version of my name got typed in with a middle name, some without. Some with the space, some without. None of that was a decision I made. It was a decision made by whichever banker, at whichever institution, and I am the one who has to live inside the mess it made. And let’s be frank, this happens a lot 5.

So I pulled both my TransUnion and Equifax files myself, laid them side by side, showed the bank exactly where the duplication was. They believed me. They told me to have it updated. I said I’d started the process, but that I was told by both credit agencies it could take over thirty days. They could clearly see I had good credit standing, even if the name didn’t line up 100%, the drivers license number, the address, the history did. But no, the credit union said until the reports were merged the only card they could offer me was secured.

Which means: put up your own collateral, and we’ll let you build credit with your own money as security against your own money.

I can absorb that. I have other accounts, other options, the ability to walk this off and come back to it.Much less I had the time to call all the institutions and ask the questions. In today’s world that alone feels like a luxury. I just kept thinking about the version of this story where I make $24,000 a year. Where there is no float, no cushion, no “I’ll deal with this in thirty days.” Where a clerical error made by someone else, in an institution I’ve never set foot in, is the reason I get handed a card that requires me to already have the money I’m trying to build credit to eventually have.

That’s the tension I can’t write around, so I won’t try. The oversight that keeps Canadian banks from collapsing is real, and it’s worth something. But somewhere in the design of “safe,” nobody stopped to ask what safety costs the person who can least afford to pay for it. In fees, in fraud theatre, in thirty-day waits for a mistake they didn’t make. The system was built to reassure a foreign investor that his money won’t disappear. I don’t think it was built with the same care for the average Jane, Joe, or Doe it decided, on a technicality, hadn’t yet earned a $500 line of credit.

  1. https://www.cbc.ca/player/play/video/9.7009481 ↩︎
  2. https://antifraudcentre-centreantifraude.ca/features-vedette/2026/02/top-fraud-2025-fraudes-plus-courantes-eng.htm ↩︎
  3. https://www.fbi.gov/news/press-releases/cryptocurrency-and-ai-scams-bilk-americans-of-billions
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  4. https://www.ic3.gov/AnnualReport/Reports/2024_ic3report.pdf ↩︎
  5. https://www.cbc.ca/news/canada/nova-scotia/credit-reporting-mistakes-finances-1.4735153 ↩︎